We live in the Santa Cruz area and were introduced to Eli when looking for investment property in SoCal. Eli stuck with us as we searched (almost a year?) and helped us close the deal even though the property ended up to be in Santa Cruz. Eli is the most responsive person I know (not just as an agent -- I'm comparing him to everyone I communicate with via email). You can expect emails to be replied asap. We asked Eli to help us again on our most recent transaction this month, which also went very smoothly. He and his team are responsive and professional. They are ON IT.