Working with Nicole was an absolute dream from start to finish. She took the time to understand what our goals were — not just in a home, but for our life in Santa Cruz, and how the kind of home we wanted fit into that. She was patient, thoughtful, and always conscientious of our timeline and budget, making what could have been a stressful process feel calm and supported. I loved having Nicole’s advice at every step — from evaluating options, to making tough calls, she was a steady and trusted guide. When the home we wanted came up suddenly — in the exact neighborhood were already renting in (and wanted to stay in forever) — she jumped right in and somehow fast-tracked the process without making us feel rushed or pressured (it was really some kind of magic). Nicole worked tirelessly on our behalf and advocated with the seller’s agent to help us secure the home we were in love with, and negotiated an agreement everyone was happy with. Even after closing, Nicole went above and beyond to connect us with trusted vendors so we could start on the very-necessary home projects right away. She truly cared about every detail and treated our goals as if they were her own. I can't recommend Nicole more highly — she’s everything you’d hope for in an agent: knowledgeable, kind, strategic, and genuinely invested in your happiness. I feel so grateful to have had her and the Karon team for this huge intense milestone.